Privacy Policy

1. Compliance (Bangladesh)

We operate with respect for applicable laws and regulations in Bangladesh, and we aim to follow recognized privacy and security practices. If you have questions about local compliance, contact us.

2. What we collect

We collect:

• Account data: email address, display name, and optional profile fields you submit.
• Usage & device data: basic logs needed for security, reliability, and performance (e.g. timestamps, feature usage, and error logs).
• Content you submit: messages, files, or feedback you voluntarily provide.

3. Sensitive data

We do not intentionally collect or use sensitive personal data (such as biometrics, precise health diagnoses, religion, or political opinions) to run our service. Please avoid sharing sensitive information in chat or submissions unless it is necessary and you fully understand the risk of sharing it online.

4. Chat data & model improvement (opt-in)

We offer chat features. If we provide an option to give permission, and you explicitly opt in, we may use your chat messages in aggregated or reviewed form to improve response quality, safety, and reliability of our AI systems. If you do not opt in, your chat content is used only to provide the chat experience and to keep the service secure and stable.

5. Cookies & similar technologies

We may use cookies or local storage to keep you signed in, remember preferences, and understand aggregate usage. You can control cookies through your browser settings.

6. Sharing

We do not sell your personal data. We may share information with trusted service providers (for hosting, security, analytics, and authentication) who process data on our instructions, and only as needed to operate the service. We may also disclose information if required by law or to protect safety and security.

7. Retention

We retain personal data only for as long as necessary for the purposes described here, unless a longer retention period is required for security, legal compliance, or dispute resolution.

8. Security

We use reasonable technical and organizational safeguards to protect information. No system is 100% secure, so we cannot guarantee absolute security, but we work to reduce risk.

9. Children

Our services are not directed at children under 13 (or the minimum age in your jurisdiction). If you believe we have collected data from a child, please contact us so we can delete it.

10. International transfers

If data is processed in countries other than your own, we take steps designed to ensure appropriate safeguards consistent with applicable law.

11. Your choices & rights

Depending on your location, you may have rights to access, correct, or delete your personal data, and to object to certain processing. To request help, contact us.

12. Changes

We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date.